PureVPN in our opinion is a shady VPN provider, but we aren’t saying that because PureVPN worked with the FBI to catch a criminal. We are saying this based on experience our founder actually has had with them and when they were hacked.
PureVPN’s founder Uzair Gadit email was allegedly hacked years ago that sent out a message to users saying we could get refunds. Why a criminal would send out refund emails is something we don’t know the answer to, but in response to this we contacted them and somewhere in this process we were informed that the email address had been hacked. We argued for a long time for the refund, but what they exposed surprised us. They were willing to show us how many gigabytes of data we had used while being online. From what we experienced and per our knowledge, we firmly believe they do keep some logs or some form of file that if not technically called a log, stores data on you. This made us stop using PureVPN for all purposes.
We later discovered PureVPN was using insecure software on their site, which we believe makes their statement that they provide “Complete Online Security, Privacy and Anonymity” to be inaccurate.
What does PUREVPN say on assisting the FBI and what information they store on you? This is what they have said so far.
“We do not maintain any log of your internet traffic or browsing data. We keep timestamps, as of which purevpn ip was assigned to which username at what time and date. Refer to the link for further information: https://www.purevpn.com/term.php
When further pushed on how many gigabytes they store they repeated theirselves by saying “We keep timestamps, as of which purevpn ip was assigned to which username at what time and date.”
We do not have a problem with tracking down criminals, even if that includes assisting law enforcement, however we do have a problem with companies who make claims that per what we know are not true and PureVPN falls into the latter.
We will update this if PureVPN provides more information.
